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At Overcast Restoration Inc, we know the special relationship that insurance professionals have with their clients. When your insured experience a water loss they expect their insurance agent or adjuster to recommend a restoration company who not only provides stellar customer service, but also has the skills and training to perform the job correctly. Studies have shown that if your clientís expectations are not met and they are unhappy with the work that performed in their home or business, they are more likely to cancel their policy. That is why we developed our new Shine program to help you with your customer retention. You can also view Pictures, daily updates, drying reports, and billing details on all of your insuredís losses through our online services. Just contact us so we can get you signed up on our site.
At Overcast Restoration we pledge to treat your clients with respect, and show our professionalism in everything that we do. Because of our No Compromise Service Policy, you can be assured we are not trying to sell your clients processes that are not necessary, nor spending the insurance companyís money on unneeded services. We are available 24 hours a day, 7 days a week to help your clients. Within minutes of receiving a call, we have well trained staff instantly dispatched to your clientís home or business.